Branch Support Admin

Carsome Sdn Bhd; Batu Pahat; On-site; MYR 28,000 - 42,000; Full time

Job summary

CARSOME is Southeast Asia’s largest integrated car e-commerce platform, with operations across Malaysia, Indonesia, Thailand and Singapore.

We are seeking a Branch Support Admin to serve as a point of contact for customers on products, orders and deliveries while supporting the sales team.

Ideal candidates have 1–2 years in Sales Admin in the automotive industry and hold a Certificate/ Diploma/ Degree or SPM/O-Level, plus strong communication and teamwork.

Qualifications

• Minimum 1–2 years in Sales Admin in the automotive industry.
• Diploma/Certificate/ Degree or SPM/O-Level with relevant experience.
• Strong communication and teamwork skills.

Responsibilities

• Coordinate with external parties for insurance and ownership transfers.
• Support ground operations and maintain retail and environment outlook.
• Update documents such as Master List and RC status.
• Liaise with authorities for ownership transfers.
• Handle payments, receipts, and bank transfers.
• Manage retail car keys and stock measurement.
• Prepare and upload dealer collection documents and vehicle documents.

Skills

Communication skills

Teamwork

Education

Certificate/Diploma/Degree or SPM/O-Level with relevant experience

Job description

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

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