Branch Support Admin

Carsome Sdn Bhd; Tanah Merah; On-site; MYR 18,000 - 24,000; Full time

Job summary

Carsome Sdn Bhd is seeking a Branch Support Admin to assist the sales team and be the frontline contact for customers on products, orders and deliveries. You will coordinate with external parties for ownership transfers, manage inventory, and handle documentation and receipts.

The role requires 1–2 years of Sales Admin experience in the automotive industry, good communication and teamwork, and relevant educational qualifications (certificate/diploma/degree or SPM/O-Level).

Qualifications

• Good communication skills and ability to work in a team.
• Experience in Sales Admin or automotive industry is preferred but not required.
• Proactive, organized and able to manage multiple tasks

Responsibilities

• Administrative Support: manage daily admin tasks, support sales team and customer queries.
• Inventory Management: monitor and control branch stock, keys, plates and related items.
• Documentation Support: collect, verify, and upload documents; handle cheque/bank transfers and receipts.

Skills

Communication skills

Teamwork

Education

Certificate / Diploma / Degree / SPM/O-Level

Job description

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

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