Branch Service Manager: Customer Experience & Growth

uobgroup; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is hiring for a Customer Service (Branch) role in Kuala Lumpur. The position involves greeting customers, providing guidance and assistance, and handling basic servicing requests within the branch environment.

As part of Consumer Banking, you will support activities aimed at maximizing revenues, rolling out product initiatives, driving sales, and deepening existing customer relationships while minimizing attrition and operational losses.

Responsibilities

• Greeting customers in the branch and providing guidance, direction and assistance.
• Support activities to maximize revenues, product initiatives, sales and customer satisfaction.

Job description

2201 United Overseas Bank (Malaysia) Bhd is hiring for a Customer Service (Branch) role in Kuala Lumpur. The position involves greeting customers, providing guidance and assistance, and handling basic servicing requests within the branch environment.

As part of Consumer Banking, you will support activities aimed at maximizing revenues, rolling out product initiatives, driving sales, and deepening existing customer relationships while minimizing attrition and operational losses.