Branch Service Lead - Customer Experience & Revenue Growth

UOB; Penang; On-site; MYR 24,000 - 42,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a Customer Service (Branch) representative in Penang. The role involves greeting customers, providing guidance and assistance, and handling basic servicing requests to support branch operations.

The position supports revenue initiatives, product initiatives and customer satisfaction, while helping deepen relationships and minimize attrition. UOB emphasizes equal opportunity employment and accommodations as needed during recruitment.

Responsibilities

• General customer service activities within the branch environment, including greeting customers and providing guidance, direction and assistance, as well as handling basic servicing requests.

Job description

2201 United Overseas Bank (Malaysia) Bhd is seeking a Customer Service (Branch) representative in Penang. The role involves greeting customers, providing guidance and assistance, and handling basic servicing requests to support branch operations.

The position supports revenue initiatives, product initiatives and customer satisfaction, while helping deepen relationships and minimize attrition. UOB emphasizes equal opportunity employment and accommodations as needed during recruitment.