Branch Experience & Sales Manager

UOB; Johor; On-site; MYR 36,000 - 58,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is recruiting for a Customer Service (Branch) position. The role involves delivering general customer service within the branch, greeting customers and providing guidance and assistance, as well as handling basic servicing requests.

You will also support efforts to drive revenues, promote banking products, enhance customer satisfaction and protect the branch from losses, while deepening existing relationships.

Responsibilities

• Greet customers and provide guidance, direction and assistance within the branch.
• Support activities to maximize revenues, product initiatives and sales while maintaining customer satisfaction.
• Help deepen relationships and minimize customer attrition through quality service.

Job description

2201 United Overseas Bank (Malaysia) Bhd is recruiting for a Customer Service (Branch) position. The role involves delivering general customer service within the branch, greeting customers and providing guidance and assistance, as well as handling basic servicing requests.

You will also support efforts to drive revenues, promote banking products, enhance customer satisfaction and protect the branch from losses, while deepening existing relationships.