Branch Service & Experience Manager

UOB; Sibu; On-site; MYR 36,000 - 54,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a dedicated Customer Service (Branch) professional to provide excellent service at our branch locations. You will greet customers, guide them through basic servicing requests, and contribute to building relationships with customers.

The role supports consumer banking activities, including retail services, lending, and related business areas, with the aim of deepening customer relationships and reducing attrition. UOB is an equal opportunity employer.

Responsibilities

• Greeting customers and providing guidance, direction, and assistance in the branch.
• Support activities to maximize revenues, product initiatives, sales, and customer satisfaction, while minimizing losses.

Job description

United Overseas Bank (Malaysia) Bhd is seeking a dedicated Customer Service (Branch) professional to provide excellent service at our branch locations. You will greet customers, guide them through basic servicing requests, and contribute to building relationships with customers.

The role supports consumer banking activities, including retail services, lending, and related business areas, with the aim of deepening customer relationships and reducing attrition. UOB is an equal opportunity employer.