Senior Service Manager, Branch Banking & Customer Focus

uobgroup; Sibu; On-site; MYR 29,000 - 42,000; Full time

Job summary

United Overseas Bank Malaysia Bhd is seeking a Branch Customer Service professional. You will greet customers, provide guidance, direction, and assistance, and handle basic servicing requests within the branch.

This role supports initiatives to maximize revenues, promote products, boost sales and customer satisfaction, while deepening relationships and reducing attrition. UOB is an equal opportunity employer and welcomes applicants regardless of age, race, gender, religion, or disability, with

Responsibilities

• Greet customers and provide guidance, direction and assistance within the branch.
• Handle basic servicing requests and support revenue initiatives and customer satisfaction.
• Contribute to deepening relationships and minimizing customer attrition.

Job description

United Overseas Bank Malaysia Bhd is seeking a Branch Customer Service professional. You will greet customers, provide guidance, direction, and assistance, and handle basic servicing requests within the branch.

This role supports initiatives to maximize revenues, promote products, boost sales and customer satisfaction, while deepening relationships and reducing attrition. UOB is an equal opportunity employer and welcomes applicants regardless of age, race, gender, religion, or disability, with