Branch Sales Support Manager (Motor & Non‑Motor)

Liberty Specialty Markets; Malaysia; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Liberty Specialty Markets in Malaysia seeks a proactive Sales Support professional to assist the branch sales team in achieving motor and non-motor GWP targets. You will coordinate administrative tasks, handle agent queries, onboarding, and prepare documentation and quotes, while supporting claims and pre-issuance checks.

The role requires 5–8 years in related fields, knowledge of motor and non-motor products, and a degree or equivalent qualification.

Qualifications

• Minimum 5-8 years of working experience in related field.
• Knowledge in motor and non-motor products.
• Minimum of Degree or related qualifications.

Responsibilities

• Support the sales team to meet motor and non-motor GWP targets.
• Assist branch marketing with admin duties, including queries, documentation, quotes.
• Handle agent queries via email, phone, and walk-ins; troubleshoot as needed.
• Onboard new agents/partners and provide necessary training materials.
• Track and reduce motor/non-motor debts and short payments.
• Ensure pre-QA and that documents are in place before policy issuance.
• Handle claims processes by collecting information and tracking status.
• Maintain NM agents and leads database for the region.

Skills

Sales support

Customer query handling

Documentation management

Onboarding new agents

CPD/training materials

Education

Bachelor's degree or equivalent

Job description

Liberty Specialty Markets in Malaysia seeks a proactive Sales Support professional to assist the branch sales team in achieving motor and non-motor GWP targets. You will coordinate administrative tasks, handle agent queries, onboarding, and prepare documentation and quotes, while supporting claims and pre-issuance checks.

The role requires 5–8 years in related fields, knowledge of motor and non-motor products, and a degree or equivalent qualification.