Branch Operations Leader – Sales & Service Excellence

VB INTERNATIONAL SDN BHD; Miri; In loco; MYR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

VB INTERNATIONAL SDN BHD in Malaysia is seeking an experienced Branch Manager to oversee daily operations, drive performance, and ensure service quality at the Miri branch.

You will lead and coach the branch team, plan work, manage schedules, and pursue sales targets while ensuring safety and adherence to procedures. Experience in automotive or building tint is advantageous, and a valid Malaysian Class D driving licence is preferred.

Competenze

• Proven experience managing a team or business operation.
• Strong sales, customer service, and problem-solving skills.
• Able to plan work, set priorities, and take responsibility for branch results.
• Comfortable handling operational records and performance reports.
• Good communication and leadership skills.
• Experience in automotive tint, building tint, or a related industry is an advantage.
• Preferred Male.

Mansioni

• Manage the daily operations and overall performance of the branch.
• Lead, coach, and schedule the branch team to maintain productivity and service quality.
• Drive sales, identify new business opportunities, and work towards branch targets.
• Ensure customers receive professional advice, timely service, and effective support.
• Oversee job scheduling and installation quality for automotive and building tint projects.
• Manage stock, equipment, branch records, and routine reporting.
• Ensure branch activities follow company procedures, safety requirements, and applicable regulations.
• Resolve customer issues and improve branch processes where needed.

Conoscenze

Team leadership

Sales skills

Customer service

Planning

Communication

Tint industry experience

Male preferred

Descrizione del lavoro

VB INTERNATIONAL SDN BHD in Malaysia is seeking an experienced Branch Manager to oversee daily operations, drive performance, and ensure service quality at the Miri branch.

You will lead and coach the branch team, plan work, manage schedules, and pursue sales targets while ensuring safety and adherence to procedures. Experience in automotive or building tint is advantageous, and a valid Malaysian Class D driving licence is preferred.