BRANCH MANAGER

VB INTERNATIONAL SDN BHD; Bintulu; On-site; MYR 60,000 - 90,000; Full time

Job summary

VB INTERNATIONAL SDN BHD in Malaysia is seeking a Branch Manager to lead daily operations and drive branch performance. You will manage scheduling, stock, and reporting while ensuring service quality and safety compliance.

The role emphasizes hands-on leadership to meet targets and maintain high standards of customer care. You will identify sales opportunities, coordinate tint projects for automotive and building sectors, and oversee customer relations to deliver timely support.

Qualifications

• Proven experience managing a team or business operation.
• Strong sales, customer service, and problem-solving skills.
• Able to plan work, set priorities, and take responsibility for branch results.
• Comfortable handling operational records and performance reports.
• Good communication and leadership skills.
• Experience in automotive tint, building tint, or a related industry is an advantage.
• Mandarin proficiency to effectively communicate with Mandarin-speaking clients.
• Valid Malaysian Class D driving licence.

Responsibilities

• Manage the daily operations and overall performance of the branch.
• Lead, coach, and schedule the branch team to maintain productivity and service quality.
• Drive sales, identify new business opportunities, and work towards branch targets.
• Ensure customers receive professional advice, timely service, and effective support.
• Oversee job scheduling and installation quality for automotive and building tint projects.
• Manage stock, equipment, branch records, and routine reporting.
• Ensure branch activities follow company procedures, safety requirements, and applicable regulations.
• Resolve customer issues and improve branch processes where needed.

Skills

Team leadership

Sales

Customer service

Problem solving

Planning & prioritization

Record keeping

Communication

Job description

• Manage the daily operations and overall performance of the branch.
• Lead, coach, and schedule the branch team to maintain productivity and service quality.
• Drive sales, identify new business opportunities, and work towards branch targets.
• Ensure customers receive professional advice, timely service, and effective support.
• Oversee job scheduling and installation quality for automotive and building tint projects.
• Manage stock, equipment, branch records, and routine reporting.
• Ensure branch activities follow company procedures, safety requirements, and applicable regulations.
• Resolve customer issues and improve branch processes where needed.

Requirements

• Proven experience managing a team or business operation.
• Strong sales, customer service, and problem-solving skills.
• Able to plan work, set priorities, and take responsibility for branch results.
• Comfortable handling operational records and performance reports.
• Good communication and leadership skills.
• Experience in automotive tint, building tint, or a related industry is an advantage.
• Mandarin proficiency to effectively communicate with Mandarin-speaking clients.
• Valid Malaysian Class D driving licence.