Branch Operations Admin

Windscreen2U; Selangor; On-site; MYR 36,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking a Branch Operations Admin in Selangor to support day-to-day branch operations, including vehicle administration, licensing, compliance, office maintenance, and documentation. The role serves as the key administrative link between the branch and Head Office, ensuring accurate records and audit readiness.

Responsibilities cover maintaining vehicle records, managing licenses, coordinating facility maintenance, and providing comprehensive administrative support to the Branch

Qualifications

• Minimum Diploma in Business Administration, Office Management, or a related field.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication; able to work independently.

Responsibilities

• Maintain and update branch vehicle records, renewal of road tax and insurance, and track traffic-related documents.
• Assist in managing branch licenses, permits, and regulatory requirements and ensure displays are current.
• Coordinate maintenance and repairs of branch facilities and manage office supplies and vendors.
• Provide day-to-day administrative support to the Branch Manager and prepare docs for HQ, maintaining filing systems and audit readiness.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Independent worker

MS Office proficiency

Education

Diploma in Business Administration / Office Management

Tools

Microsoft Excel

Microsoft Word

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Branch Operations Admin supports the day-to-day administrative and operational functions of the branch, covering vehicle administration, licensing and compliance, office maintenance, and operational documentation. The role ensures smooth branch operations by maintaining proper records, ensuring compliance, and acting as the key administrative link between the branch and Head Office (HQ).

The Branch Operations Admin supports the day-to-day administrative and operational functions of the branch, covering vehicle administration, licensing and compliance, office maintenance, and operational documentation. The role ensures smooth branch operations by maintaining proper records, ensuring compliance, and acting as the key administrative link between the branch and Head Office (HQ).

Key Responsibilities

1. Vehicle Administration

• Maintain and update branch vehicle records, including mileage, fuel usage, and parking expenses.
• Monitor renewal of road tax and insurance, ensuring timely compliance.
• Track and manage traffic summons, fines, and related documentation.
• Coordinate regular servicing, inspection, and maintenance schedules.
• Ensure vehicles are kept in proper condition, with usage logs accurately recorded.

2. Licensing & Compliance Support

• Assist in managing branch business licenses, permits, and regulatory requirements.
• Ensure all licenses are valid, renewed on time, and properly displayed at the branch.
• Support documentation required for local authority inspections or audits.
• Maintain compliance records and ensure proper filing for audit readiness.
• Liaise with relevant authorities or HQ on compliance-related matters.

3. Office Maintenance & Supplies

• Coordinate maintenance and repair work for branch facilities (air-conditioning, electrical, plumbing, printers, etc.).
• Liaise with approved vendors and service providers for maintenance support.
• Monitor usage of office stationery and operational supplies, ensuring timely replenishment.
• Escalate major maintenance issues to HQ for approval and further action.

4. Operational & Administrative Support

• Provide day-to-day administrative support to the Branch Manager and team.
• Assist in preparing, compiling, and submitting operational documents to HQ.
• Maintain proper filing systems (physical and digital) for branch records.
• Ensure accuracy and organization of branch documentation for audit and reporting purposes.
• Support ad hoc administrative tasks as assigned by management.

Requirements

Qualifications

• Minimum Diploma in Business Administration, Office Management, or a related field.

Skills & Competencies

• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
• High level of attention to detail and accuracy in administrative work.
• Strong communication and interpersonal skills, both written and verbal.
• Able to work independently with minimal supervision.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Responsible, disciplined, and a proactive team player.
• Comfortable working in a branch-based operational environment.