BRANCH MANAGER

Wah Seng Industry; Shah Alam; On-site; MYR 90,000 - 180,000; Full time

Job summary

Wah Seng Industry is seeking a Branch Manager in Malaysia to lead day-to-day operations, drive sales, and supervise staff across the branch. The role focuses on achieving financial targets while maintaining high customer satisfaction and compliance with company policies.

The candidate should have a relevant business degree and a proven track record in managing teams, with strong communication and problem-solving abilities to navigate a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Proven experience in management or supervisory roles.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good understanding of financial principles and business operations.
• Problem-solving and decision-making skills.
• Ability to work under pressure and meet targets.
• Proficiency in MS Office and relevant software.

Responsibilities

• Oversee daily branch operations and ensure smooth functioning.
• Manage, train, and motivate branch staff.
• Develop and implement sales strategies to achieve targets.
• Build and maintain strong customer relationships.
• Monitor financial performance, budgets, and expenses.
• Ensure compliance with company policies, procedures, and regulations.
• Handle customer complaints and resolve issues effectively.
• Prepare and present reports on branch performance.
• Promote company products and services to increase revenue.
• Ensure security, safety, and proper maintenance of the branch.

Skills

Leadership

Team management

Sales strategy

Customer relations

Communication

Problem solving

Pressure handling

Education

Bachelor's degree in Business Administration

Tools

MS Office

ERP software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Branch Manager is responsible for managing all aspects of branch operations, including sales, customer service, staff supervision, and financial performance. The role ensures the branch meets its business goals while maintaining high levels of customer satisfaction and compliance with company policies.

Responsibility

The Branch Manager is responsible for managing all aspects of branch operations, including sales, customer service, staff supervision, and financial performance. The role ensures the branch meets its business goals while maintaining high levels of customer satisfaction and compliance with company policies.

Key Responsibilities

• Oversee daily branch operations and ensure smooth functioning

• Manage, train, and motivate branch staff

• Develop and implement sales strategies to achieve targets

• Build and maintain strong customer relationships

• Monitor financial performance, budgets, and expenses

• Ensure compliance with company policies, procedures, and regulations

• Handle customer complaints and resolve issues effectively

• Prepare and present reports on branch performance

• Promote company products and services to increase revenue

• Ensure security, safety, and proper maintenance of the branch

Qualifications & Skills

• Bachelor's degree in Business Administration, Finance, or related field

• Proven experience in management or supervisory roles

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Good understanding of financial principles and business operations

• Problem-solving and decision-making skills

• Ability to work under pressure and meet targets

• Proficiency in MS Office and relevant software