Branch Manager - Music School

Seven Retail Group; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Seven Retail Group is seeking a responsible Branch Manager to oversee daily operations of our music academy in Selangor. You will ensure classes run on schedule, support teachers, and maintain a professional, welcoming environment for students and parents.

You will manage teacher schedules and attendance, coordinate recruitment, handle inquiries, and oversee branch finances, facilities, and equipment. The role requires strong organizational and people-management skills and a proactive,

Qualifications

• Experience in branch management or education preferred.
• Strong organizational and people-management skills.
• Comfortable working with students, parents, and teachers.
• Proactive, responsible, and able to solve problems independently.
• Strong attention to detail and follow-through.

Responsibilities

• Oversee the daily operations of the music academy and ensure classes run smoothly and on schedule.
• Manage teacher schedules, attendance, availability, and day-to-day staff operations.
• Ensure teachers deliver lessons according to academy standards.
• Maintain high standards of professionalism, cleanliness, organization, and customer service.
• Ensure classrooms, instruments, and teaching equipment are clean, safe, and properly maintained.
• Handle day-to-day parent and student enquiries, feedback, and operational issues.
• Coordinate teacher recruitment, onboarding, and administrative requirements.
• Coordinate maintenance, suppliers, cleaning, and other branch requirements.
• Manage branch expenses, invoices, payroll information, and basic administrative records.
• Monitor student attendance, class schedules, enrolments, and other key branch information.

Skills

People management

Operations

Scheduling

Customer service

Communication

Google Sheets

Weekend work

Problem solving

Attention to detail

Education/Music experience

Tools

Google Sheets/Excel

Job description

We are looking for a responsible, organized, and hands-on Branch Manager to oversee the day-to-day operations of our music academy. You will ensure that classes run smoothly, teachers are well supported, the branch is well maintained, and students and parents receive a professional and positive experience. This role is ideal for someone who is organized, comfortable managing people and operations, and takes ownership of the branch's performance.

Key responsibilities

Oversee the daily operations of the music academy and ensure classes run smoothly and on schedule

Manage teacher schedules, attendance, availability, and day-to-day staff operations

Ensure teachers deliver lessons according to academy standards

Maintain high standards of professionalism, cleanliness, organization, and customer service

Ensure classrooms, instruments, and teaching equipment are clean, safe, and properly maintained

Handle day-to-day parent and student enquiries, feedback, and operational issues

Coordinate teacher recruitment, onboarding, and administrative requirements

Coordinate maintenance, suppliers, cleaning, and other branch requirements

Manage branch expenses, invoices, payroll information, and basic administrative records

Monitor student attendance, class schedules, enrolments, and other key branch information

About you

Previous experience in branch management, operations, education, music, hospitality, or a similar environment

Strong organizational and people-management skills

Comfortable working with students, parents, and teachers

Proactive, responsible, and able to solve problems independently

Strong attention to detail and follow-through

Comfortable managing schedules, staff, expenses, and basic financial records

Good communication and customer service skills

Comfortable working in a fast-paced, customer-facing environment

Proficient with Google Sheets/Excel and common communication tools

Willing to work weekends and public holidays as required