Branch Manager

NEW TECH FURNITURE SDN. BHD.; West Coast Division; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Incentive scheme

Career growth opportunities

Job summary

New Tech Furniture Sdn Bhd in Sabah is seeking a Branch Manager to oversee daily showroom operations and ensure excellent customer service. You will lead staff, drive sales to meet monthly targets, manage stock, and maintain store standards.

The role requires an SPM qualification and at least 2 years in branch or retail management. Join a growing furniture retailer with opportunities for career growth and a competitive incentive scheme.

Qualifications

• SPM qualification or equivalent is required.
• At least 2 years of experience in branch or retail management.
• Strong leadership, communication and interpersonal skills.
• Sales-driven with the ability to achieve targets.
• Good problem-solving and decision-making skills.
• Able to work independently and manage a team effectively.
• Experience in furniture or retail industry is an advantage.

Responsibilities

• Oversee and manage the overall daily operations of the branch.
• Lead, supervise and motivate branch staff to achieve company objectives.
• Ensure excellent customer service and maintain a high level of customer satisfaction.
• Monitor and drive branch sales performance to achieve monthly sales targets.
• Monitor staff performance, attendance and compliance with company policies and procedures.
• Ensure the showroom is well maintained, organized and presented according to company standards.
• Manage stock levels and coordinate with relevant departments for smooth operations.
• Prepare and submit branch reports and provide operational updates to management.
• Handle customer enquiries, complaints and operational issues professionally.
• Perform other duties as assigned by management.

Skills

Leadership

Communication

Interpersonal skills

Sales target achievement

Problem-solving

Team management

Education

SPM qualification

Job description

Oversee and manage the overall daily operations of the branch.

Lead, supervise and motivate branch staff to achieve company objectives.

Ensure excellent customer service and maintain a high level of customer satisfaction.

Monitor and drive branch sales performance to achieve monthly sales targets.

Monitor staff performance, attendance and compliance with company policies and procedures.

Ensure the showroom is properly maintained, organised and presented according to company standards.

Manage stock levels and coordinate with the relevant departments to ensure smooth branch operations.

Prepare and submit branch reports and provide operational updates to management.

Handle customer enquiries, complaints and operational issues professionally.

Perform other duties and responsibilities as assigned by management.

Job Requirements

Minimum SPM qualification or equivalent.

At least 2 years of relevant experience in branch or retail management.

Strong leadership, communication and interpersonal skills.

Sales-driven with the ability to achieve and exceed sales targets.

Good problem-solving and decision-making skills.

Able to work independently and manage a team effectively.

Experience in furniture or retail industry will be an added advantage.

Attractive salary and incentive scheme.

Opportunity for career growth and development.

Established in 1985, New Tech Furniture Sdn Bhd grows from a small town of Labuan and become one of the leading furniture retailer now in Sabah. Steeping into rapid growth, we open more branches in Kota Kinabalu area to meet more demands.

Our retail outlets are conveniently located in Labuan, Menggatal, Penampang, Tuaran, Kota Marudu, Keningau & Lok Kawi to offer a complete range of furniture products. From sofas, branded mattresses, metal filling cabinets, partitions, coffee table to office tables, wide rage of chairs from dining room to meeting room.

Established in 1985, New Tech Furniture Sdn Bhd grows from a small town of Labuan and become one of the leading furniture retailer now in Sabah. Steeping into rapid growth, we open more branches in Kota Kinabalu area to meet more demands.

Our retail outlets are conveniently located in Labuan, Menggatal, Penampang, Tuaran, Kota Marudu, Keningau & Lok Kawi to offer a complete range of furniture products. From sofas, branded mattresses, metal filling cabinets, partitions, coffee table to office tables, wide rage of chairs from dining room to meeting room.