Branch Manager

Shiok Collection Sdn Bhd; Kajang , Bandar Baru Bangi, Seri Kembangan; In loco; MYR 89.000 - 134.000; Tempo pieno

Vantaggi offerti da questo lavoro

EPF & Socso

Yearly Bonus

Medical & Dental Allowance

Personal Insurance

Attendance Allowance

Company Dinner

Company Trip

Descrizione del lavoro

Shiok Collection Sdn Bhd is seeking an experienced Branch Manager to lead daily retail and wholesale operations. You will oversee staff performance, manage sales and inventory, and ensure exceptional customer service while meeting business targets.

The role requires 3–5 years in retail/wholesale, proven leadership, and willingness to travel for operations as needed. Fluent in Mandarin, English, and Bahasa Malaysia is preferred.

Competenze

• 3 to 5 years of experience in retail or wholesale.
• Proven experience as Branch Manager or similar leadership role.
• Strong leadership and interpersonal skills.
• Able and willing to travel as required for operations.

Mansioni

• Oversee day-to-day branch operations.
• Drive sales growth through local marketing and collaboration with the sales team to meet targets.
• Lead, train, and develop a high-performing team, ensuring excellent and consistent staff performance.
• Set, track and evaluate staff and branch performance against company KPIs and objectives.
• Maintain a high level of customer satisfaction and engagement.
• Ensure stock record accuracy and optimal stock levels.
• Provide timely and accurate performance reports to management.

Conoscenze

Team Leadership

Sales

Customer Service

Inventory Management

Reporting

Problem Solving

Travel Availability

Descrizione del lavoro

We are seeking an experienced and motivated Branch Manager to lead the daily operations of our retail & wholesale outlet. You will be overseeing staff performance, managing sales and inventory, ensuring excellent customer service, and meeting business targets in line with company policies.

Key Responsibilities:

Branch Operations: Oversee day-to-day branch operations.

Sales & Marketing: Drive sales growth through local marketing initiatives and collaboration with the sales team to meet targets .

Team Leadership: Lead, train, and develop a high-performing team, ensuring excellent and consistent staff performance.

Performance Management: Set, track and evaluate staff and branch performance against company KPIs and objectives.

Customer Relations: Maintain a high level of customer satisfaction and engagement.

Inventory Management: Ensure stock record accuracy and optimal stock levels.

Reporting: Provide timely and accurate performance reports to management.

Requirements:

3 to 5 years years of experience in retail or wholesale industry.

Proven experience as a Branch Manager / Supervisor or similar leadership role.

Strong leadership, and interpersonal skills.

Independent and team-oriented problem solver.

Able and willing to travel as required for operations needs.

Good to Have:

Strong local market knowledge and customer behavior insights.

Experience in managing multiple outlets or a team of 30+.

Fluent in all Mandarin, English, Bahasa Malaysia.

Job Type: Full Time, 6 days (Mon-Fri 9am-6pm, Sat 9am-5pm)

Benefits :

EPF & Socso

Yearly Bonus

Medical & Dental Allowance

Personal Insurance

Attendance Allowance

Company Dinner

Company Trip