Branch Manager

Talent Recruit; Kuala Lumpur; On-site; MYR 44,640 - 66,960; Full time

Job summary

A well-established entertainment company in Bukit Bintang is seeking a Branch Manager to lead their karaoke venue. Responsibilities include achieving sales targets, coaching supervisors in people management, and ensuring hygiene and service quality. Candidates should have a minimum SPM or related certifications and at least 3 years of experience in the service or F&B industry. The role requires willingness to work shifts and offers a competitive opportunity in a lively environment.

Qualifications

• Minimum SPM, related hospitality certifications, or equivalent.
• At least 3 years of relevant experience in the service or F&B industry.
• Willingness to work on a shift basis.

Responsibilities

• Lead the outlet to achieve sales targets.
• Coach branch supervisors on people management.
• Ensure outlet hygiene and service quality.
• Build morale with fair rewards and discipline.

Skills

People management

Sales target achievement

Resource optimization

Team building

Education

Minimum SPM or related hospitality certifications

Job description

Company Background

We are representing our client, a well‑established company operating a karaoke venue. As their business continues to expand, they are looking for a Branch Manager to join their team based in Bukit Bintang, Kuala Lumpur.

Job Scope

• Lead the outlet to achieve the sales target.
• Optimise that best use of available resources (people, products, systems) while eliminating losses and wastages, for the maximum returns.
• Coach branch supervisor and captain on people management so that they can lead the crew in achieving the organisation's objectives.
• Responsible for upkeeping the outlet's hygiene and cleanliness.
• Responsible for the outlet and the crew in providing service and product quality.
• Build morale and teamwork with fair rewards and discipline.
• Maintain high productivity by regularly reviewing staffing, schedules, and duties.

Job Requirement

• Minimum SPM, related hospitality certifications or equivalent in service, hospitality or F&B is preferred.
• At least 3 years of relevant experience in the service, F&B industry.
• Willing to work shift basis.

Working Hours

• 6 days a week. (By shift)

Interested candidates may apply online or email your updated resume to [e-mail]

Only shortlisted candidates will be notified.