Outlet Manager / Supervisor

Sanna Mre F&B Sdn.Bhd; Kuala Lumpur; On-site; MYR 67,000 - 89,000; Full time

Job summary

Sanna Mre F&B Sdn.Bhd in Klang Valley is seeking an Outlet Manager to lead our restaurant teams across multiple outlets. You will oversee daily operations, maintain service standards, and drive smooth front-of-house and kitchen coordination.

The ideal candidate has strong leadership, excellent communication, and the ability to manage shifts in a fast-paced environment. You should be prepared to travel between outlets and adapt to company work arrangements.

Qualifications

• Strong leadership and communication skills are essential.
• Restaurant or F&B experience is preferred.
• Own transportation and willingness to travel between outlets is required.
• Ability to work in a fast-paced restaurant environment and handle shifts.
• Willingness to accept company work arrangements.

Responsibilities

• Ensure smooth daily outlet operations, including front-of-house and kitchen coordination.
• Handle and resolve operational problems when necessary.
• Manage, guide, and support staff to improve performance.
• Assist in managing different outlet locations when required.
• Ensure outlet cleanliness, hygiene, and operational standards.
• Monitor staff attendance and work performance.
• Ensure SOPs and work arrangements are followed.
• Perform other duties assigned by management.

Skills

Leadership

Communication

Problem solving

F&B experience

Transportation

Travel between outlets

Shift work

Flexibility

Job description

We are looking for a responsible and passionate Outlet Manager to join our growing team in Klang Valley outlets. You will be responsible for leading the restaurant team, overseeing daily outlet operations, maintaining service standards, and ensuring smooth and efficient operations.

Key responsibilities

• Ensure smooth daily outlet operations, including front-of-house and kitchen coordination
• Handle and resolve operational problems when necessary
• Manage, guide, and support staffs to improve performance
• Assist in managing different outlet locations when required
• Ensure the outlet maintains cleanliness, hygiene, and operational standards
• Monitor staff attendance and work performance
• Ensure company SOPs and work arrangements are followed
• Perform other duties assigned by the management

About you

• Strong leadership and communication skills
• Responsible and able to solve problems independently
• Restaurant or F&B experience is preferred
• Possess own transportation and willing to travel between different outlets when required
• Able to work in a fast-paced restaurant environment
• Able to work on shift schedules, including morning and night shifts
• Able to accept company work arrangements