BRANCH MANAGER

Wah Seng Industry Sdn. Bhd.; Batu Caves; On-site; MYR 90,000 - 150,000; Full time

Job summary

Wah Seng Industry Sdn. Bhd. in Malaysia seeks a Branch Manager to oversee daily operations, drive sales, and lead a team while ensuring high levels of customer satisfaction and compliance with company policies.

You will manage staff, monitor budgets, prepare reports, build customer relationships, promote products, and maintain security and safety at the branch.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or related field.
• Proven experience in management or supervisory roles.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good understanding of financial principles and business operations.
• Problem-solving and decision‑making skills.

Responsibilities

• Oversee daily branch operations and ensure smooth functioning
• Manage, train, and motivate branch staff
• Develop and implement sales strategies to achieve targets
• Build and maintain strong customer relationships
• Monitor financial performance, budgets, and expenses
• Ensure compliance with company policies, procedures, and regulations
• Handle customer complaints and resolve issues effectively
• Prepare and present reports on branch performance
• Promote company products and services to increase revenue
• Ensure security, safety, and proper maintenance of the branch

Skills

Leadership

Communication

Team management

Problem-solving

Decision making

Under pressure

Education

Bachelor’s degree in Business Administration, Finance, or related field

Tools

MS Office

Job description

The Branch Manager is responsible for managing all aspects of branch operations, including sales, customer service, staff supervision, and financial performance. The role ensures the branch meets its business goals while maintaining high levels of customer satisfaction and compliance with company policies.

Key Responsibilities

Oversee daily branch operations and ensure smooth functioning

Manage, train, and motivate branch staff

Develop and implement sales strategies to achieve targets

Build and maintain strong customer relationships

Monitor financial performance, budgets, and expenses

Ensure compliance with company policies, procedures, and regulations

Handle customer complaints and resolve issues effectively

Prepare and present reports on branch performance

Promote company products and services to increase revenue

Ensure security, safety, and proper maintenance of the branch

Qualifications & Skills

Bachelor’s degree in Business Administration, Finance, or related field

Proven experience in management or supervisory roles

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Good understanding of financial principles and business operations

Problem-solving and decision‑making skills

Ability to work under pressure and meet targets

Proficiency in MS Office and relevant software

Wah Seng Industry Sdn. Bhd. is one of the leading starter motor, alternators and distributor rebuilders in Malaysia. We manufacture and supply auto electrical components vehicles with more than 20 years of experience.

Every step of our manufacturing and rebuilding process is subject to stringent checks and tests which are validated against strict parameters to ensure that only products with consistent quality are produced and accepted. Our rebuilt products are well known for their reliability, durability and superior quality and offer performance standards comparable to equivalent new.