Retail Sales & Customer Experience Specialist

ECO-SHOP Marketing Berhad (Retail); Masai; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Monthly Incentives

Opportunities for career advancement

Job summary

ECO-SHOP Marketing Berhad (Retail) is seeking a customer-focused retail assistant in Johor to greet shoppers, promote products, and support stock and housekeeping tasks. The role includes occasional cashier duties and promotions, with opportunities for advancement within the company.

Based in Bandar Baru Seri Alam, Masai, Johor, the successful candidate will work in a fast-paced environment, handle multiple tasks, and provide excellent service to customers while keeping the store visually

Qualifications

• Greet and assist customers to ensure a positive shopping experience.
• Provide product knowledge and upsell to meet sales targets.
• Basic stock duties: unloading, organizing, and handling goods during stock arrivals.

Responsibilities

• Maintain store cleanliness, organize shelves, and restock as needed.
• Ensure products are labeled and displayed at eye level.
• Inventory management: monitor stock levels and report discrepancies.
• Arrange product displays and store promotions.
• Act as replacement cashier when needed.
• Keep store clean, organized, and visually appealing; dispose of trash and keep aisles and storerooms neat.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Positive attitude

Flexibility

Physical stamina

Education

SPM or equivalent

Higher qualifications welcome

Job description

ECO-SHOP Marketing Berhad (Retail) is seeking a customer-focused retail assistant in Johor to greet shoppers, promote products, and support stock and housekeeping tasks. The role includes occasional cashier duties and promotions, with opportunities for advancement within the company.

Based in Bandar Baru Seri Alam, Masai, Johor, the successful candidate will work in a fast-paced environment, handle multiple tasks, and provide excellent service to customers while keeping the store visually