Customer Service Assistant

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Batu Pahat; On-site; MYR 20,000 - 27,000; Full time

Job summary

KOPERASI DAGANG EMAS MALAYSIA BERHAD in Malaysia is seeking fresh graduates to join us as Customer Service Assistant across multiple branches in Kuala Lumpur, Sabah, Selangor, Melaka, Johor & Penang. You will respond to customer inquiries and support service delivery.

You will attend to customers, contribute to branch targets, handle invoicing and administration, prospect services to walk-in customers, and undertake ad-hoc tasks as assigned.

Qualifications

• Fresh graduates welcome to join as Customer Service Assistant.
• Demonstrates customer service and communication skills.
• Willing to handle branch invoicing and administrative duties.

Responsibilities

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other Ad-hoc tasks that are assigned from time to time.

Skills

Customer service

Communication

Teamwork

Job description

Due to our expansion and opening of new branches in Kuala Lumpur, Sabah, Selangor, Melaka, Johor & Penang. We are looking for fresh graduates to join us as Customer Service Assistant

Customer Service Assistant

Respond to customer's inquiry.

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.

Contribute to team effort by accomplishing branch target.

Responsible for branch invoicing and administrative duties.

Prospect our services to walk-in customers.

Other Ad-hoc tasks that are assigned from time to time.