Branch Admin & Onboarding Coordinator

POLYGON PROPERTIES SDN. BHD.; Kepong; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Incentives & trips

Training

Job summary

Polygon Properties Sdn. Bhd. in Malaysia is seeking a Branch Administration Officer to support onboarding, agent coordination, and branch office operations.

You will handle data entry, reports, ERP interactions and communications with HQ and developers, while maintaining strong office organization and multitasking across teams. In this role you will manage branch materials, process expense claims, assist HR and events, and liaise with developers while ensuring smooth day-to-day administration.

Qualifications

• Diploma or Degree in Business Admin, Marketing, Real Estate, or related field.
• Good mathematical and analytical skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Good command of Mandarin, English and Malay (spoken and written).
• Well-organized, detail-oriented and able to multitask.
• Independent, proactive and a team player.
• Familiar with real estate process, ERP system and REN tag applications (advantage).

Responsibilities

• Support new agent onboarding, REN tag applications and compliance.
• Prepare weekly sales reports and follow up on case progress.
• Assist agents with data entry, case submissions, commission claims and enquiries.
• Handle co-broke letters, ERP system, subsale documents and report to HQ.
• Manage agent materials such as banners and name cards.
• Attend to calls, emails, walk-in clients and general administrative tasks.
• Take care of branch office matters.
• Process expense claims, support HR, events and liaise with developers.
• Provide assistance to team leads, HQ and internal teams.

Skills

Analytical skills

Microsoft Office

Multitask

Languages: Mandarin English Malay

Team player

Education

Diploma or Degree in Business Admin, Marketing, Real Estate, or related field

Tools

ERP system

REN tag applications

Job description

Polygon Properties Sdn. Bhd. in Malaysia is seeking a Branch Administration Officer to support onboarding, agent coordination, and branch office operations.

You will handle data entry, reports, ERP interactions and communications with HQ and developers, while maintaining strong office organization and multitasking across teams. In this role you will manage branch materials, process expense claims, assist HR and events, and liaise with developers while ensuring smooth day-to-day administration.