BPMN Process Architect for Quality Assurance

WhiteCrow Research Pvt. Ltd.; Seberang Perai; On-site; MYR 80,000 - 110,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. in Batu Kawan, Malaysia, is seeking a Business Process Analyst – Quality Assurance to document and model end-to-end processes using BPMN.

You will collaborate with stakeholders to capture current workflows, map future state, and ensure documentation remains clear and compliant. The role focuses on process analysis, identifying bottlenecks, proposing improvements, validating changes with cross‑functional teams, and training others on BPMN tools to drive continuous

Qualifications

• Bachelor''s degree in a related field; Master''s preferred.
• 3+ years in business process management or process documentation.
• Experience driving quality management improvements in manufacturing.
• Experience in quality assurance/QMS in industrial manufacturing.
• Proficient in BPMN notation and BPMN tools.

Responsibilities

• Document and model processes using BPMN with stakeholders.
• Create detailed process maps, workflows, and diagrams.
• Analyze processes to identify inefficiencies and improvements.
• Propose optimizations with cross-functional teams.
• Validate changes with stakeholders and align with goals.
• Utilize BPMN tools and train team members on usage.
• Ensure governance, version control, and compliance.

Skills

BPMN notation

Process documentation

Process improvement

Analytical mindset

Communication skills

Project management

Lean/Six Sigma/BPR

Stakeholder collaboration

Education

Bachelor''s degree in Quality Management

Bachelor''s degree in Industrial Engineering

Bachelor''s degree in Manufacturing Engineering

Bachelor''s degree in Business Administration

Master''s degree is a plus

Tools

Bizagi

Signavio

Camunda

Job description

WhiteCrow Research Pvt. Ltd. in Batu Kawan, Malaysia, is seeking a Business Process Analyst – Quality Assurance to document and model end-to-end processes using BPMN.

You will collaborate with stakeholders to capture current workflows, map future state, and ensure documentation remains clear and compliant. The role focuses on process analysis, identifying bottlenecks, proposing improvements, validating changes with cross‑functional teams, and training others on BPMN tools to drive continuous