Boutique Sales Specialist: Elevate Customer Experience

XTEP MALAYSIA SDN. BHD.; Johor Bahru; On-site; MYR 39,000 - 50,000; Full time

Job summary

XTEP MALAYSIA SDN. BHD. in Johor Bahru is seeking a customer-focused sales associate to create an engaging shopping experience.

You will identify customer needs, tailor recommendations, and help customers find perfect products in a fast-paced retail environment. Responsibilities include maintaining up-to-date product knowledge, meeting store targets, and upholding the company’s values in a diverse, respectful team.

Qualifications

• Strong customer service and communication skills.
• Ability to understand customer needs and tailor recommendations.
• Basic product knowledge and quick learning of new products.

Responsibilities

• Create an experience for customers to determine needs and tailor service approach.
• Proactively enhance customer experience by adding value to ensure satisfaction and loyalty.
• Maintain knowledge of boutique and personal sales targets and work towards objectives.
• Maintain up-to-date knowledge of all company product and technical information.
• Uphold company culture, values, and mission; foster a respectful, inclusive store environment.
• Provide a customer-centric mindset and handle customer-related situations according to company standards.

Skills

Customer service

Sales

Job description

XTEP MALAYSIA SDN. BHD. in Johor Bahru is seeking a customer-focused sales associate to create an engaging shopping experience.

You will identify customer needs, tailor recommendations, and help customers find perfect products in a fast-paced retail environment. Responsibilities include maintaining up-to-date product knowledge, meeting store targets, and upholding the company’s values in a diverse, respectful team.