Retail Sales Associate – Competitive Pay + Commission

XTEP MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 36,000 - 43,000; Full time

Job summary

XTEP MALAYSIA SDN. BHD. in Kuala Lumpur is seeking a Sales Associate for MidValley, Pavilion Bukit Jalil, and IOI City Mall to help customers find the right products and create an engaging shopping experience.

You will build product knowledge, meet sales targets, and contribute to a friendly, inclusive store environment. This role emphasizes service, upselling, and loyalty-building through excellent customer care.

Responsibilities

• Create an experience for customers to determine their needs and tailor service accordingly.
• Enhance customer experience by adding value to ensure satisfaction and encourage repeat visits.
• Maintain knowledge of boutique products and personal sales targets to achieve objectives.
• Keep up-to-date with all product and technical information.
• Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission.
• Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment.
• Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards.

Job description

XTEP MALAYSIA SDN. BHD. in Kuala Lumpur is seeking a Sales Associate for MidValley, Pavilion Bukit Jalil, and IOI City Mall to help customers find the right products and create an engaging shopping experience.

You will build product knowledge, meet sales targets, and contribute to a friendly, inclusive store environment. This role emphasizes service, upselling, and loyalty-building through excellent customer care.