Biomedical Service Engineer - Orthopedic Equipment & Support

Icon Medic Sdn Bhd; Shah Alam; On-site; MYR 56,000 - 100,000; Full time

Job summary

Icon Medic Sdn Bhd is hiring a Biomedical Service Engineer to support our orthopedic equipment portfolio, including ConMed Arthroscopy systems, surgical power tools, and Vivostat units. You will manage field installations, provide user training, perform ad-hoc diagnostics, and coordinate service activities.

You will act as the technical bridge between hospital end-users and manufacturers for repairs, with responsibilities spanning testing, commissioning, reporting, and end-to-end repair

Qualifications

• Diploma or Bachelor’s Degree in Biomedical Engineering, Electronic/Electrical Engineering, Mechatronics, or equivalent.
• 1–3 years of field service or application support experience in medical devices or surgical equipment.
• Valid Class D driving license and own vehicle for hospital visits.

Responsibilities

• Testing & Commissioning (T&C): perform site verification, setup, safety checks, and formal commissioning for new equipment.
• User Training & Orientation: deliver in-service training for surgeons, OT staff, and hospital engineers.
• Ad-Hoc Troubleshooting & First-Line Support: diagnose issues on-site and perform minor adjustments.
• Service Reports & Quotation Management: draft service reports and prepare cost estimates/quotations.
• End-to-End Manufacturer Repair Coordination: manage repair workflow from pickup to return and validation.

Skills

Diagnostic aptitude

Administrative skills

Communication

Education

Biomedical Engineering related degree

Job description

Icon Medic Sdn Bhd is hiring a Biomedical Service Engineer to support our orthopedic equipment portfolio, including ConMed Arthroscopy systems, surgical power tools, and Vivostat units. You will manage field installations, provide user training, perform ad-hoc diagnostics, and coordinate service activities.

You will act as the technical bridge between hospital end-users and manufacturers for repairs, with responsibilities spanning testing, commissioning, reporting, and end-to-end repair