Biomedical Field Service Engineer – Onsite Installations & Repairs

Ultimed Scientific Sdn Bhd; Kajang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ultimed Scientific Sdn Bhd is seeking a Field Service Engineer to perform QC inspections, install and commission equipment at customer sites, and train users on operation and maintenance.

The role requires 1–3 years of relevant experience, strong communication and leadership skills, and the ability to travel extensively within the region. Biomedical/Healthcare equipment knowledge is a plus.

Qualifications

• Degree in Biomedical Engineering, Electrical, Electronics or Mechatronics.
• 1–3 years of experience in a similar role is preferable.
• Able to understand and implement electronics/electrical/mechanical schematics.
• Experience in Biomedical/Healthcare industry; knowledge of lab/industrial equipment functionality.
• Willing to travel extensively within the region.

Responsibilities

• Perform QC inspections on equipment for damages or issues.
• Installations or commissions on equipment at customers’ site.
• Train customers on operation and maintenance of the equipment.
• Troubleshoot problems, perform repairs and testing within management timeframes.
• Prepare timely external and internal professional reports for management and customers.
• Update Service CRM database according to management timeframe.
• Report current issues or feedback from customers to management.
• Discuss and participate with team on service delivery improvements.
• Continuously increase product knowledge and repair turnaround time.

Skills

Communications skills

Interpersonal skills

Leadership skills

Team player

Self-motivated

Education

Biomedical/Electrical/Electronics/Mechatronics degree

Job description

Ultimed Scientific Sdn Bhd is seeking a Field Service Engineer to perform QC inspections, install and commission equipment at customer sites, and train users on operation and maintenance.

The role requires 1–3 years of relevant experience, strong communication and leadership skills, and the ability to travel extensively within the region. Biomedical/Healthcare equipment knowledge is a plus.