BIM Solutions Engineer: Pre-/Post-Sales & Training

IME Group; Subang Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking a professional to provide pre-sales and post-sales technical support for Graphisoft BIM ecosystem in Subang Jaya. You will develop Implementation Support Plans and prepare solution training to meet customers’ requirements.

The role emphasizes continuous quality improvement, timely project support, and close collaboration with sales to equip the team with product knowledge. Requires 2+ years of related experience and architecture background.

Qualifications

• Diploma/degree in Architecture or related field.
• 2+ years of related work experience.
• Fluent in English and Bahasa Malaysia (written and spoken).
• Strong communication, interpersonal and analytical skills.

Responsibilities

• Provide quality pre-sales and post-sales technical support to prospects and clients to meet company goals.
• Complete assigned projects and support within set deadlines.
• Be proactive and innovative in delivering solutions and improving client experience.
• Provide product knowledge to sales/marketing to enable effective selling.
• Collaborate with sales and clients to develop and execute Implementation Support Plans.

Skills

Technical support

BIM

Communication

Analytical skills

Education

Diploma/ Degree in Architecture or related field

Job description

Jora Malaysia is seeking a professional to provide pre-sales and post-sales technical support for Graphisoft BIM ecosystem in Subang Jaya. You will develop Implementation Support Plans and prepare solution training to meet customers’ requirements.

The role emphasizes continuous quality improvement, timely project support, and close collaboration with sales to equip the team with product knowledge. Requires 2+ years of related experience and architecture background.