Billing Operations Specialist

DHL; Selangor; On-site; Confidential; Full time

Job summary

DHL is seeking a Billing Operations Executive in Malaysia to ensure timely, accurate, and compliant invoicing. The role supports invoice processing, billing validation, enquiries and system monitoring to uphold internal controls and statutory requirements, including e-Invoicing.

You will work with Sales, Customer Service and Operations, handle adjustments, month-end activities, and participate in process improvements while maintaining detailed billing records.

Qualifications

• Bachelor's degree in accounting, finance, or related discipline.
• 1 year minimum experience in Billing, AR, Finance, or OTC operations.
• Experience with ERP systems is a plus.
• Experience in e-Invoicing or billing operations preferred.
• Strong understanding of billing processes and controls.

Responsibilities

• Generate and process customer invoices accurately and within timelines.
• Perform billing validation and adjustments (CN/DN) when needed.
• Support e-Invoicing and system testing, UAT, and enhancements.
• Collaborate with Sales, Customer Service, and Operations to resolve billing issues.
• Support month-end billing activities and reporting, ensuring data accuracy.
• Identify and implement process improvements to increase efficiency.

Skills

Attention to detail

Analytical thinking

Communication skills

Team collaboration

Time management

Education

Bachelor's Degree in Accounting

Tools

ERP systems

Job description

DHL is seeking a Billing Operations Executive in Malaysia to ensure timely, accurate, and compliant invoicing. The role supports invoice processing, billing validation, enquiries and system monitoring to uphold internal controls and statutory requirements, including e-Invoicing.

You will work with Sales, Customer Service and Operations, handle adjustments, month-end activities, and participate in process improvements while maintaining detailed billing records.