Billing Operations Associate — Fast-Paced & Impactful

DHL Asia Pacific Shared Services Sdn Bhd

Selangor

On-site

MYR 33,000 - 67,000

Full time

8 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

DHL Asia Pacific Shared Services Sdn Bhd in Malaysia is seeking a billing-focused professional to handle CMF and Tariff requests, update reference data and fuel surcharges, and support GPI/SPA updates. Fresh graduates with a Diploma or Degree and strong English are encouraged to apply.

The role emphasizes timely execution of billing processes, adherence to SOPs, and proactive problem solving within SLA targets. Proficiency in MS Excel and MS Office is preferred for efficient data handling.

Qualifications

Fresh graduates are welcome to apply.
Proficient in English (verbal and written).
Candidate must possess at least a Diploma or Degree.
Knowledge in Billing and Business processes is preferable.
Good Knowledge of MS Office including strong command on MS Excel.

Responsibilities

To ensure all CMF requests received from Business Partners are completed.
To ensure all Tariff requests received from Business Partners are completed.
To ensure System updates such as reference data, fuel surcharge, RARG received from Business Partners, Area or Regional office are completed.
To ensure all CMF mass updates are completed.
To support GPI and SPA updates.
Ensure queries are actively and aggressively solved in timely manner; Recommend process improvements to the senior.