Bilingual Remote Customer Service Specialist - Korean/English

Lifted (an Upwork Company); Malaysia; Remote; MYR 50,000 - 84,000; Full time

Job summary

Lifted (an Upwork Company) is seeking a bilingual Customer Service Specialist to support an international client base. The role requires fluent Korean and English communication, with a need for a quiet, reliable remote setup and strict adherence to data security guidelines.

Responsibilities include prompt inquiries handling, professional customer interactions, and delivering excellent support experiences while meeting scheduled hours and response targets.

Qualifications

• Fluent in Korean and English to handle inquiries.
• Quiet, reliable remote work setup with stable internet.
• Adherence to data security and confidentiality guidelines.
• Professional, courteous communication with customers and team.
• Compliance with SOPs and company policies.

Responsibilities

• Respond promptly to customer inquiries in Korean and English.
• Maintain punctuality and meet scheduled work hours and response targets.
• Deliver excellent support experiences.

Skills

Korean

English

Job description

Lifted (an Upwork Company) is seeking a bilingual Customer Service Specialist to support an international client base. The role requires fluent Korean and English communication, with a need for a quiet, reliable remote setup and strict adherence to data security guidelines.

Responsibilities include prompt inquiries handling, professional customer interactions, and delivering excellent support experiences while meeting scheduled hours and response targets.