Bilingual E-commerce Customer Support & Operations Specialist

10 10 Market Sdn Bhd; Selangor; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Casual dress code

Job summary

10 10 Market Sdn Bhd is hiring an E-commerce Customer Service Executive/Senior Executive to join our team in Malaysia. You will respond to customer inquiries via chat and messages, process orders, and manage after-sales issues while assisting with daily operations.

We value friendly, proactive communicators who are comfortable in Malay and English; Mandarin is a plus. Computer literacy and fast typing are essential, and sales experience is encouraged.

Qualifications

• Must communicate in Malay and English with ease.
• Experience in e-commerce customer service or admin is preferred.
• Positive, proactive attitude and good interpersonal skills.

Responsibilities

• Reply to customer inquiries via chat/messages.
• Process orders and handle after-sales issues.
• Assist with daily operational tasks.

Skills

Communication skills

Malay & English fluency

Typing speed

Sales experience

Tools

MS Office

Job description

10 10 Market Sdn Bhd is hiring an E-commerce Customer Service Executive/Senior Executive to join our team in Malaysia. You will respond to customer inquiries via chat and messages, process orders, and manage after-sales issues while assisting with daily operations.

We value friendly, proactive communicators who are comfortable in Malay and English; Mandarin is a plus. Computer literacy and fast typing are essential, and sales experience is encouraged.