Bilingual Content Moderator — Bahasa Melayu & English

Teleperformance Malaysia Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 33.000 - 45.000; Vollzeit

Benefits dieser Stelle

SOCSO & EPF contributions

Annual & Medical Leave

Medical & Insurance coverage

Zusammenfassung

Teleperformance Malaysia is seeking a Content Moderator to join our team in Petaling Jaya. The role involves reviewing and moderating user-generated content in Bahasa Melayu and English to ensure a safe online environment.

Key duties include enforcing policies, removing inappropriate content, and providing feedback to improve moderation processes. The position requires strong attention to detail, good judgment, and effective communication within cross-functional teams.

Qualifikationen

• Proficiency in Bahasa Melayu and English.
• Strong attention to detail and content evaluation skills.
• Good judgment and problem-solving ability.
• Familiarity with moderation standards (preferred).
• Strong communication and teamwork skills.
• Ability to handle sensitive content professionally.

Aufgaben

• Review and moderate user-generated content in line with company policies.
• Identify and remove inappropriate, offensive, or harmful content promptly.
• Provide feedback to improve moderation processes.
• Collaborate with cross-functional teams on complex issues.
• Maintain accurate moderation records and documentation.
• Stay updated on content moderation trends and best practices.

Kenntnisse

Bilingual: Bahasa Melayu & English

Jobbeschreibung

Teleperformance Malaysia is seeking a Content Moderator to join our team in Petaling Jaya. The role involves reviewing and moderating user-generated content in Bahasa Melayu and English to ensure a safe online environment.

Key duties include enforcing policies, removing inappropriate content, and providing feedback to improve moderation processes. The position requires strong attention to detail, good judgment, and effective communication within cross-functional teams.