Bilingual Accounts Receivable Specialist

Toll Group; Bayan Lepas; On-site; MYR 45,000 - 73,000; Full time

Job summary

Toll Group is seeking a Billing Operations professional in Penang to manage invoicing, cash applications, and AR activities. You will generate invoices, ensure accuracy, and resolve discrepancies while coordinating with internal teams and Mandarin-speaking stakeholders.

The role requires strong Excel skills, attention to detail, and fluency in Mandarin and English. Fresh graduates are welcome to apply and training is provided. This position is based in Malaysia and involves pre-employment checks.

Qualifications

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or related field.
• Fresh graduates are encouraged to apply.
• 0 to 2 years of experience in Accounts Receivable, Billing, Cash Application, Finance Operations, or Shared Services.
• Internship or practical experience in finance functions will be an advantage.

Responsibilities

• Generate and validate customer invoices, debit notes, and credit notes accurately and in accordance with company policies.
• Ensure timely issuance and distribution of invoices to customers.
• Review billing data for completeness and accuracy before invoice processing.
• Investigate and resolve billing discrepancies in collaboration with internal stakeholders.
• Maintain accurate billing records and supporting documentation.
• Process and apply incoming customer payments accurately and timely.
• Match customer payments against open invoices and outstanding balances.
• Investigate and resolve unapplied, unidentified, or short-paid transactions.
• Perform daily reconciliation between bank receipts and customer accounts.
• Ensure cash application activities meet established SLAs.
• Liaise with customers and internal departments regarding billing inquiries and payment allocation issues.
• Communicate effectively with Mandarin-speaking customers and stakeholders to resolve invoice and payment-related matters.
• Adhere to company policies, accounting procedures, and internal control requirements.
• Maintain proper documentation and audit trails for billing and cash application transactions.
• Ensure compliance with financial and operational standards.

Skills

Mandarin fluency

English fluency

Attention to detail

Analytical skills

Problem-solving

Accounts receivable

Excel proficiency

MS Office

Education

Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Excel

Microsoft Office

Job description

Toll Group is seeking a Billing Operations professional in Penang to manage invoicing, cash applications, and AR activities. You will generate invoices, ensure accuracy, and resolve discrepancies while coordinating with internal teams and Mandarin-speaking stakeholders.

The role requires strong Excel skills, attention to detail, and fluency in Mandarin and English. Fresh graduates are welcome to apply and training is provided. This position is based in Malaysia and involves pre-employment checks.