Bilingual AR Specialist — Billing & Cash Apps

tollgroup; Bayan Lepas; On-site; MYR 40,000 - 54,000; Full time

Job summary

Toll Group Malaysia is seeking a Billing Operations specialist to join our Cash Application and Accounts Receivable teams. You will generate, validate and issue customer invoices, apply payments, and ensure accurate data and timely billing across our shared services.

Fresh graduates with a Diploma or Bachelor’s in Accounting, Finance, or Business Administration are encouraged to apply. Fluency in Mandarin and English, sharp attention to detail, and strong Excel skills are essential to support

Qualifications

• Diploma or Bachelor's degree in accounting/finance or related field.
• Fresh graduates are encouraged to apply.
• Experience of 0-2 years in Accounts Receivable, Billing, Cash Application, Finance Operations, or Shared Services is acceptable.

Responsibilities

• Generate and validate customer invoices, debit notes, and credit notes.
• Ensure timely issuance and distribution of invoices to customers.
• Review billing data for completeness and accuracy before invoice processing.
• Investigate and resolve billing discrepancies with internal stakeholders.
• Maintain accurate billing records and supporting documentation.
• Process and apply incoming customer payments accurately and timely.
• Match customer payments against open invoices and outstanding balances.
• Investigate and resolve unapplied, unidentified, or short-paid transactions.
• Perform daily reconciliation between bank receipts and customer accounts.
• Ensure cash application activities meet established SLAs.
• Liaise with customers and internal departments regarding billing inquiries and payment allocation issues.
• Communicate effectively with Mandarin-speaking customers and stakeholders to resolve invoice and payment-related matters.
• Adhere to company policies, accounting procedures, and internal control requirements.
• Maintain proper documentation and audit trails for billing and cash application transactions.
• Ensure compliance with financial and operational standards.

Skills

Mandarin

English

Attention to detail

Analytical skills

Problem solving

AR basics

Education

Diploma or Bachelor's in Accounting/Finance/Business Admin

Tools

Microsoft Excel

Microsoft Office

Job description

Toll Group Malaysia is seeking a Billing Operations specialist to join our Cash Application and Accounts Receivable teams. You will generate, validate and issue customer invoices, apply payments, and ensure accurate data and timely billing across our shared services.

Fresh graduates with a Diploma or Bachelor’s in Accounting, Finance, or Business Administration are encouraged to apply. Fluency in Mandarin and English, sharp attention to detail, and strong Excel skills are essential to support