Best Practices Analyst

Frost & Sullivan; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Flexible work policy

Medical and accident insurance

Global team collaboration

Job summary

Frost & Sullivan in Malaysia is seeking a Best Practices Analyst to lead discussions with senior executives and translate insights into compelling narratives. You will guide conversations, extract key learnings, and craft structured write-ups using AI tools, while collaborating with analysts to ensure accuracy and client satisfaction.

The role emphasizes strong communication, curiosity, and the ability to transform data into stories that highlight innovation and excellence in global business

Qualifications

• BA/BS degree required, preferably in journalism, consulting or client-facing fields.
• Strong English fluency in speaking and writing.
• Experience in journalism, interviewing or client-facing roles is preferred.
• Excellent communication and storytelling abilities.

Responsibilities

• Lead high-impact discussions with CEOs and senior leaders to extract best practices and growth strategies.
• Build rapport and guide conversations to uncover meaningful insights.
• Leverage AI tools and industry knowledge to transform discussion notes into clear, structured write-ups.
• Collaborate with analysts to validate findings and ensure accuracy.
• Represent Frost & Sullivan professionally in all client interactions.

Skills

Executive interviewing

Storytelling

Qualitative analysis

English fluency

Client-facing

Education

BA/BS degree in journalism/consulting

Tools

Microsoft Office

Job description

Job Description

Position Title: Best Practices Analyst

Join a team that reveals the stories behind industry leadership! Frost & Sullivan is seeking dynamic communicators for its Best Practices Research team. This role blends the art of conversation with the craft of clear, structured writing. You will lead engaging discussions with senior executives, uncover insights that matter, and transform your findings into compelling narratives that showcase innovation and excellence.

Key Responsibilities

What You Will Do

• Lead high-impact discussions with CEOs and senior leaders to reveal best practices and growth strategies
• Build rapport and guide conversations to extract meaningful insights
• Leverage AI tools and industry knowledge to transform discussion notes and research into clear, structured write-ups that reflect both data and story
• Collaborate with analysts to validate findings and ensure accuracy
• Represent Frost & Sullivan professionally in all client interactions

The Ideal Candidate Will Possess

• Outgoing demeanor: Charismatic and warm in tone; comfortable leading conversations with executives
• Curiosity: A journalistic instinct to uncover meaning behind the facts; naturally driven to probe deeper and seek the “story behind the story”
• Exceptional communication skills: The ability to ask probing questions and adapt in real-time during discussions
• Open-mindedness and adaptability: Comfortable with changeli>Storytelling capabilities: Turn insights into compelling narratives
• BA/BS degree (required): Experience in journalism, interviewing, consulting, or client-facing roles preferred
• English Fluency: spoken and written
• Proficiency in Microsoft Office: Familiarity with AI tools for content generation is a plus

Why Join Us?

This is your opportunity to combine people skills with analytical thinking in a role that influences global business conversations. Frost & Sullivan offers competitive pay, benefits, and growth opportunities.

What will make you succeed at Frost & Sullivan?...

You need to be-

• Wildly curious and entrepreneurial
• Committed to customer success
• A self-starter invested in your future
• A persuasive communicator
• Deeply Analytical
• Excited about Disruptive Trends

Benefits

• A friendly work environment with an ‘open door’ policy
• A strong career path with growth opportunities.
• Be part of a global team that strives for excellence, and fosters an Olympic spirit
• Feed your intellectual curiosity by collaborating across all levels of the company across the globe
• Global Recognition - President’s Club & Chairman’s Club Awards
• Continuous learning and coaching
• Flexible work policy
• Attractive Medical and Accident insurance

About Frost & Sullivan

Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost & Sullivan at www.frost.com

Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation.

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