Benefits Policy Operations Lead

Zurich Insurance; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive training and development opportunities

Support for volunteering and community activity

Job summary

A leading insurance company in Kuala Lumpur is seeking an experienced Policy Benefits Assistant Manager to oversee team operations and enhance work output. The ideal candidate will resolve complex customer inquiries and monitor team performance. Key responsibilities include supervising daily activities and ensuring regulations are met. The company promotes a diverse and inclusive culture and offers extensive development opportunities.

Qualifications

• Subject matter expert in policy benefits.
• Ability to evaluate, assign, and monitor team activities.
• Strong understanding of procedures and regulatory requirements.

Responsibilities

• Supervise team members' daily activities.
• Track production progress toward goals.
• Assist with performance management.

Job description

A leading insurance company in Kuala Lumpur is seeking an experienced Policy Benefits Assistant Manager to oversee team operations and enhance work output. The ideal candidate will resolve complex customer inquiries and monitor team performance. Key responsibilities include supervising daily activities and ensuring regulations are met. The company promotes a diverse and inclusive culture and offers extensive development opportunities.