Senior Bancassurance Operations & Policy Leader

Zurich Insurance; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global insurance provider is seeking an Operations Manager in Kuala Lumpur to define and manage operational processes supporting transaction processing. The ideal candidate will have a Bachelor’s degree and 3–5 years of relevant experience in bancassurance administration. Responsibilities include ensuring policy implementation, driving operational standards, and developing key performance indicators. This full-time role offers an opportunity for continuous improvement and alignment with organizational objectives.

Qualifications

• 3–5 years of experience in bancassurance administration, banking operations, or a similar role in the financial services sector.

Responsibilities

• Ensure operational and system policies are implemented.
• Drive implementation of operating standards across operations.
• Develop a cost-effective operating model and key performance indicators.
• Align objectives with the organization’s vision and values.
• Develop a culture of continuous improvement and learning.
• Act as a point of contact for operational leaders and stakeholders.

Skills

Knowledge of insurance and banking products

Bancassurance administration

Operational management

Education

Bachelor's degree in Business Administration, Finance, Banking, or related field

Job description

A global insurance provider is seeking an Operations Manager in Kuala Lumpur to define and manage operational processes supporting transaction processing. The ideal candidate will have a Bachelor’s degree and 3–5 years of relevant experience in bancassurance administration. Responsibilities include ensuring policy implementation, driving operational standards, and developing key performance indicators. This full-time role offers an opportunity for continuous improvement and alignment with organizational objectives.