Policy Servicing Analyst: Systems & Digital Projects

Zurich Insurance; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global insurance company is seeking a Policy Servicing Analyst in Kuala Lumpur to provide operational support, conduct business process analysis, and lead system enhancement projects. The ideal candidate should hold a Bachelor's degree in Business Administration and have preferred experience in the insurance industry. This full-time position involves automation initiatives and process improvements within digital servicing.

Qualifications

• Bachelor's degree in Business Administration or equivalent is required.
• 5 years’ experience in the Insurance Industry is preferred.

Responsibilities

• Participate in Digital Servicing, automation, system enhancement and process improvement projects.
• Perform process review and opportunity identification.
• Liaise and coordinate with superior and IT or system support.
• Assist superior in preparing system/business requirements and business process review.
• Prepare test script and perform User Acceptance Testing.
• Prepare sign off document from stakeholders.
• Review and recommend measures to improve existing process and system.

Education

Bachelor Degree in Business Administration or equivalent

Job description

A global insurance company is seeking a Policy Servicing Analyst in Kuala Lumpur to provide operational support, conduct business process analysis, and lead system enhancement projects. The ideal candidate should hold a Bachelor's degree in Business Administration and have preferred experience in the insurance industry. This full-time position involves automation initiatives and process improvements within digital servicing.