Barista

ES Innovation Lab; Selangor; On-site; MYR 20,000 - 31,000; Full time

Job summary

ES Innovation Lab is hiring a Junior Barista in Malaysia. The role focuses on preparing quality beverages, adhering to SOPs, and delivering excellent customer experiences. You will learn continuously, support the team, and contribute to a welcoming cafe environment.

You will handle beverage preparation, customer service, inventory help, and teamwork duties, while maintaining hygiene and food safety standards. Fresh graduates encouraged to apply and training provided.

Qualifications

• Minimum SPM or equivalent requirement.
• Fresh graduates are encouraged to apply.
• Experience as a barista or in F&B is an advantage but not required.
• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Physically fit and able to stand for extended periods.

Responsibilities

• Prepare coffee, tea, and other beverages according to recipes and SOPs.
• Operate coffee machines and equipment safely.
• Ensure beverage quality, taste, and presentation.
• Maintain cleanliness of stations and equipment.
• Greet customers and provide friendly, professional service.
• Take orders, process payments where required, and suggest menu items.
• Assist in opening/closing duties and stock management.
• Support teammates during busy periods and ensure smooth operations.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Positive attitude

Willingness to learn

Stamina/Physical fitness

Education

SPM or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Junior Barista is responsible for preparing and serving quality beverages and assisting in the daily operations of the café. This role requires excellent customer service, adherence to company SOPs, food safety and hygiene standards, and maintaining a clean and welcoming environment. The Junior Barista is expected to learn continuously, support the team, and contribute to delivering a positive customer experience.

Key Responsibilities

Beverage Preparation

• Prepare coffee, tea, and other beverages according to Company recipes and SOPs.
• Operate coffee machines, grinders, blenders, and other café equipment safely.
• Ensure consistency in beverage quality, taste, and presentation.
• Monitor beverage ingredients and notify the Outlet Manager when stock is low.
• Ensure all drinks are served promptly and accurately.

Customer Service

• Greet customers warmly and provide friendly, professional service.
• Take customer orders accurately and process payments where required.
• Recommend menu items and promotions to customers.
• Handle customer enquiries and complaints politely and lift when necessary.
• Maintain a positive dining experience for all customers.
• Assist in opening and closing duties.
• Refill ingredients, cups, lids, syrups, and other supplies.
• Ensure beverage stations are clean, organised, and fully stocked.
• Assist in receiving and storing deliveries properly.
• Support teammates during busy operating hours.
• Maintain cleanliness of coffee machines, equipment, utensils, and workstations.
• Follow food safety, hygiene, and sanitation procedures at all times.
• Ensure proper storage and handling of food and beverage ingredients.
• Comply with all Company SOPs and health authority requirements.

Inventory Control

• Assist in daily stock checking and inventory counting.
• Minimise wastage through proper handling of ingredients.
• Report damaged or expired products immediately.

Teamwork

• Cooperate with managers and colleagues to ensure smooth operations.
• Attend training sessions and continuously improve coffee knowledge and service skills.
• Be willing to learn new menu items and beverage preparation techniques.
• Assist other departments whenever operationally required.

The above responsibilities are not exhaustive. The Company reserves the right to assign additional duties, responsibilities, or tasks as required to meet operational needs.

Working Requirements

Work on shifts, weekends, and public holidays as scheduled.

Work overtime when required by operational needs.

Maintain punctuality, attendance, and professional grooming at all times.

Wear the prescribed Company uniform and comply with grooming standards.

Maintain confidentiality of all Company information, recipes, customer information, business operations, and internal processes.

Requirements

Minimum SPM or equivalent.

Fresh graduates are encouraged to apply.

Experience as a barista or in the F&B industry is an advantage but not required.

Positive attitude and willingness to learn.

Good communication and interpersonal skills.

Able to work in a fast-paced environment.

Physically fit and able to stand for extended periods.

Able to work independently as well as in a team.