Banquet Event Associate — Setup, Service & Guest Experience

Hilton Hotels & Resorts; Kuala Lumpur; On-site; MYR 28,000 - 40,000; Full time

Job summary

Hilton Hotels & Resorts in Kuala Lumpur is seeking a Banquet Team Member for a full-time, on-site role at WP Kuala Lumpur. You will set up and break down banquet rooms, arrange furniture, linens, tableware and décor according to event specifications, and support food and beverage service during events.

The role requires a strong guest service mindset, the ability to work in a fast-paced environment, and flexibility to work evenings, weekends and holidays.

Qualifications

• Ability to perform banquet setup and breakdown accurately and efficiently.
• Strong guest service mindset and professional demeanor.
• Basic knowledge of food and beverage service and hygiene guidelines.
• Ability to work in a fast-paced environment and lift moderate weights.
• Attention to detail and ability to follow event orders.
• Willingness to work flexible hours including evenings, weekends, holidays.

Responsibilities

• Set up and break down banquet rooms to event specifications.
• Assist with food and beverage service during events and ensure timely delivery.
• Maintain cleanliness and safety in service areas.
• Welcome guests and respond to requests, coordinating with kitchen and banquet teams.

Skills

Banquet setup

Guest service

Communication

English proficiency

Team collaboration

Flexibility

Job description

Hilton Hotels & Resorts in Kuala Lumpur is seeking a Banquet Team Member for a full-time, on-site role at WP Kuala Lumpur. You will set up and break down banquet rooms, arrange furniture, linens, tableware and décor according to event specifications, and support food and beverage service during events.

The role requires a strong guest service mindset, the ability to work in a fast-paced environment, and flexibility to work evenings, weekends and holidays.