B2B Tech Sales Rep (English) – Night/Rotational Shifts

TP

Kuala Lumpur

On-site

MYR 24,000 - 36,000

Full time

2 days ago

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Job summary

Teleperformance Malaysia is seeking a customer-oriented sales professional to join our multilingual hub. You will handle inbound calls, identify client needs, and propose tailored solutions across fintech and tech sectors.

Excellence in communication and a consultative approach are essential for success in a fast-paced, high-volume environment. Candidates should be able to work permanent night shifts or rotating shifts and strive to meet performance metrics while delivering quality customer

Qualifications

Minimum 1 year of B2B sales experience.
Ability to uncover and understand complex business requirements and craft custom solutions.
Superior verbal and written communication skills.
Ability to operate in an ambiguous and fast-paced environment.
Strong interest in technology and fintechs.
Familiarity with Salesforce.

Responsibilities

Handle incoming calls using proper sales and customer service practices throughout the interaction.
Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
Troubleshoot client products to ensure a one-call resolution.
Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
Open to working in rotational shifts.