B2B Inside Sales - Customer Relationships (Hybrid)

Manpower Malaysia; Kuala Lumpur; Hybrid; MYR 74,000 - 123,000; Part time

Job summary

Manpower Malaysia is seeking a Customer Relationship Manager for MY & SG on a hybrid basis. The role focuses on building and managing client relationships, sourcing new opportunities, and coordinating with sales executives to drive growth in a B2B environment.

The ideal candidate has 3–4 years of Inside Sales or CRM experience, a bachelor’s degree, and a proven track record of meeting sales targets. This is a 12-month contract with renewal based on performance.

Qualifications

• Track record of meeting/exceeding targets.
• Strong phone presence and ability to handle high-volume outreach (calls/emails).
• 3–4 years in Inside Sales, CRM, or similar B2B roles.
• Bachelor's degree or equivalent qualification.

Responsibilities

• Source new sales opportunities via inbound leads and outbound calls/emails.
• Understand customer needs and requirements.
• Route qualified opportunities to sales executives for development and closure.
• Achieve quarterly lead-to-opportunity conversion targets.
• Research accounts, identify key players and generate interest.
• Maintain and expand your database of prospects within your territory.
• Team with channel partners to build pipeline.

Skills

Strong phone presence

Excellent verbal and written comms

Strong listening and presentation

Multitasking & time management

Proven sales target achievement

Education

Bachelor's degree or equivalent

Job description

Manpower Malaysia is seeking a Customer Relationship Manager for MY & SG on a hybrid basis. The role focuses on building and managing client relationships, sourcing new opportunities, and coordinating with sales executives to drive growth in a B2B environment.

The ideal candidate has 3–4 years of Inside Sales or CRM experience, a bachelor’s degree, and a proven track record of meeting sales targets. This is a 12-month contract with renewal based on performance.