AVP, Outward Remittance Team Leader, Cash Mgt Ops

2201 United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a Team Leader for Outward Remittance to manage a 20-person team and oversee daily processing within SLA. The role requires strong oversight of OTT payments, FX policy adherence, and risk mitigation through accurate screening and approvals.

You will collaborate with stakeholders, drive process improvements, and ensure regulatory compliance including AML/CFT guidelines. Fluency in English and proven leadership are essential.

Qualifications

• Bachelor's degree in Business/Finance/Economics.
• Minimum 8 years in Cash Management Operations with team leadership.
• Experience with Outward Telegraphic Transfer and SWIFT formatting.
• Strong English communication and interpersonal skills.
• Knowledge of BNM Foreign Exchange Policy and AML/CFT guidelines.
• Proficient in MS Office (Excel, Word, PowerPoint).

Responsibilities

• Lead a 20-person team for Outward Remittance and ensure SLA adherence.
• Perform OTT approval and related system entries (REM, RBK, AMH, etc.).
• Assess payment purpose per FEP compliance and screen with FMF.
• Collaborate with stakeholders and participate in UAT when required.
• Drive process improvements and maintain accuracy and speed.

Skills

Team leadership

Cash management operations

English communication

Regulatory compliance

Attention to detail

Interpersonal skills

Education

Bachelor's Degree in Business/Finance/Economics

Tools

SWIFT Message Formatting

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.

Job Description

Team Leader for Outward Remittance, managing 20 staffs. Ensure daily processing is within SLA standards and elevate timely for potential risk events. Operational error is tracked and reviewed, GL & Nostro breaks are accounted for and reviewed as part of staff’s and team’s KPO. Ensure resource allocation is well-balanced, team productivity is reviewed. Build a cohesive working environment and a strong succession plan. Inculcate a continuous process improvement and operations efficiency. Collaboration with stakeholders as part of process review and improvement. Participation in Project discussion, system verification and User Acceptance Testing “UAT” maybe required in due course. Ensure compliance with all relevant internal procedures and Regulatory laws. This includes a timely completion of mandatory learnings assigned by the organization. Perform approval function on Outward Telegraphic Transfer (“OTT”) payment and its corresponding entries in the relevant system i.e REM, RBK, AMH, etc. Make assessment on the purpose of payment in “OTT” to ensure it is in line with BNM Foreign Exchange Policy (FEP). Perform transaction screening in Fircosoft system (“FMF”) as part of adherence to Group UOB and BNM AML Guidelines. Make an informed decision based on assessment i.e False hit or true positive hit. Ensure timely completion of assignment within the Service Level Agreement (“SLA”) whilst maintaining high accuracy and speed.

Requirements

Qualification and experience: Bachelor's Degree holder in Business/Finance/Economics. Minimum 8 years working experience in Cash Management Operations area with vast experience and knowledge in processing Outward Foreign Telegraphic Transfer and SWIFT message formatting Experience in managing a team Ability to handle volume with accuracy and speed Self-motivated, team player with strong interpersonal and communication skills Conversant in English, demonstrate effective written and verbal communication skills. Preferred: Experienced checker/approver in Cash Payment processing with any Financial Institution and knowledge in SWIFT Message Formatting Strong knowledge in Microsoft Office applications i.e Excel, Words, Power Point Good understanding on BNM policies i.e Foreign Exchange Policy, ESS Guidelines and AML/CFT Guidelines Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB Career Information

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site