Automotive Warranty Data Analyst and Automation Specialist

FREUDENBERG FST SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

FREUDENBERG FST SDN. BHD. in Kuala Lumpur seeks aWarranty Data Analyst to access and build warranty reports from OEM systems, gather data, and support trend analysis.

The role focuses on documenting warranty information, preparing quarterly and ad-hoc reports for leadership and customers, and communicating with OEMs and internal teams. Automation via Python/Excel VBA/Power Automate is encouraged for efficiency and accuracy.

Qualifications

• Diploma or degree in engineering, business, IT or automotive studies.
• Minimum 3 years of warranty, automotive, data analysis or related experience.
• Advanced Excel, PowerPoint and web reporting tools are required.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent written and verbal English communication skills.

Responsibilities

• Access, navigate and create warranty analysis reports from OEM systems.
• Gather, maintain, document and distribute warranty data and reports.
• Analyze warranty claim trends and support root-cause investigations.
• Prepare quarterly and ad-hoc warranty reports for management/customers.
• Upload and maintain warranty information on portals.
• Communicate with OEMs, internal stakeholders and software providers.
• Use AI-assisted tools to improve warranty data analysis and reporting accuracy.
• Develop simple automation using Python, Excel VBA or Power Automate to streamline data collection and reporting.
• Create automated data extraction, validation and reporting routines from OEM databases.
• Collaborate with IT and business to identify process improvements and automation opportunities.

Skills

Advanced Excel

PowerPoint

Data analysis

Problem solving

English communication

Education

Diploma or University Degree in Engineering/Business/IT/Automotive Studies

Tools

OEM systems

Job description

FREUDENBERG FST SDN. BHD. in Kuala Lumpur seeks aWarranty Data Analyst to access and build warranty reports from OEM systems, gather data, and support trend analysis.

The role focuses on documenting warranty information, preparing quarterly and ad-hoc reports for leadership and customers, and communicating with OEMs and internal teams. Automation via Python/Excel VBA/Power Automate is encouraged for efficiency and accuracy.