Automotive Service Admin Specialist

MOTORHUB JAYA SDN BHD; Shah Alam; On-site; MYR 28,000 - 40,000; Full time

Job summary

MOTORHUB JAYA SDN BHD in Shah Alam, Malaysia, is seeking an Administration Officer to assist the Service Department with daily administrative and operational tasks.

You will prepare and maintain service-related documents, job orders, invoices, quotations and reports; perform accurate data entry and update customer/service records; and coordinate with Service Advisors, Technicians and other departments to ensure smooth workflow.

Qualifications

• Minimum SPM / Diploma in Business Administration or related field.
• Preferably with administrative or automotive service experience.
• Good communication and interpersonal skills.
• Computer literate and familiar with Microsoft Office.
• Detail-oriented, organised and able to multitask.
• Responsible, proactive and willing to learn.
• Able to work well in a fast-paced team environment.

Responsibilities

• Assist the Service Department in managing daily administrative and operational tasks.
• Prepare and maintain service-related documents, job orders, invoices, quotations and reports.
• Perform accurate data entry and update customer/service records in the system.
• Coordinate with Service Advisors, Technicians and other departments to ensure smooth workflow.
• Assist in monitoring job orders, vehicle status and service documentation.
• Handle customer-related administrative enquiries and provide timely support when required.
• Organise and maintain proper filing of service documents and records.
• Assist with appointment scheduling, follow-ups and other service coordination matters.
• Support the Service Manager and Service Advisors in preparing reports and daily administrative matters.
• Perform other duties and ad-hoc tasks assigned by management.

Skills

Communication skills

Interpersonal skills

MS Office

Detail-oriented

Organised

Multitasking

Proactive

Teamwork

Education

SPM / Diploma in Business Administration or related field

Tools

Microsoft Office

Job description

MOTORHUB JAYA SDN BHD in Shah Alam, Malaysia, is seeking an Administration Officer to assist the Service Department with daily administrative and operational tasks.

You will prepare and maintain service-related documents, job orders, invoices, quotations and reports; perform accurate data entry and update customer/service records; and coordinate with Service Advisors, Technicians and other departments to ensure smooth workflow.