Auto Service Concierge

Wheelcorp Auto Sdn Bhd; Shah Alam; On-site; MYR 28,000 - 42,000; Full time

Job summary

Wheelcorp Auto Sdn Bhd is seeking a customer service representative to greet customers, assess service needs, and communicate vehicle-related options clearly. You will also prepare work orders and liaise with the service team to ensure smooth progress.

Ideal candidates have strong communication, multitasking, and basic vehicle knowledge, with fluency in English and Malay and a professional, customer-first demeanor.

Qualifications

• Experience in customer-facing service roles (automotive, retail or hospitality preferred).
• Excellent communication and interpersonal skills with diverse customers.
• Strong organisational and multitasking abilities to handle multiple requests.
• Proficient with computer systems and POS software for transactions and records.

Responsibilities

• Greet and welcome customers in a professional and friendly manner.
• Listen to customer concerns and gather detailed service information.
• Provide expert advice on services, maintenance options, and pricing clearly.

Skills

Customer service

Communication

Multitasking

POS software

Vehicle basics

Teamwork

Fluent English & Malay

Professional appearance

Education

High school diploma

Tools

Point-of-sale systems

Job description

Wheelcorp Auto Sdn Bhd is seeking a customer service representative to greet customers, assess service needs, and communicate vehicle-related options clearly. You will also prepare work orders and liaise with the service team to ensure smooth progress.

Ideal candidates have strong communication, multitasking, and basic vehicle knowledge, with fluency in English and Malay and a professional, customer-first demeanor.