Auto Moderation Strategy & Ops Specialist

5G-Starlink Pte.; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

5G-Starlink Pte. is seeking an Auto Moderation Strategy Operation Specialist to enhance the risk material package and improve moderation accuracy. You will curate risk words/images/videos, analyze performance data, and integrate business needs with risk controls across regions.

The role emphasizes multilingual analysis (English and Arabic), strong analytical skills, and collaboration with cross-functional teams to optimize moderation tooling and processes.

Qualifications

• Bachelor's degree in any discipline; computer and statistics majors preferred.
• English working language; fluency in Arabic required; multilingual advantage.
• 1–2 years risk investigations and operational experience in online operations, trust & safety, analytics, or intelligence.
• Experience in automatic moderation and analyzing preferred.
• Experience conducting complex analysis and translating results into recommendations.
• Strong decision-making to add/optimize/delete risk materials; content optimization.
• Strong systems thinking and basic project coordination.
• MS Office skills; SQL or Python knowledge strongly preferred.
• Ability to collaborate and influence across teams and regions.

Responsibilities

• Sort out risk cases and summarize risk characteristics by adding risk words/images/videos to the risk word package of the auto moderation review in time.
• Maintain the risk material package (including risk words/images/videos) for the auto moderation review, clean & optimize and monitor the effect of the material package by analyzing the package performance data and the review policies, to improve the accuracy of risk recall.
• Optimize platform and tools to improve the maintenance efficiency of the risk material package to ensure the effective interception of the risk materials.
• Build the operation process and plan of the risk material package of the auto moderation review, integrate business requirements and risk control methods, gradually build the entire process of the operation and maintenance of the auto moderation review package.

Skills

English fluency

Arabic fluency

Multilingual

Risk analysis

Operations experience

Systems thinking

Project coordination

MS Office

SQL

Python

Cross-team collaboration

Education

Bachelor's degree

Computer or Statistics majors preferred

Tools

SQL

Python

MS Office

Job description

5G-Starlink Pte. is seeking an Auto Moderation Strategy Operation Specialist to enhance the risk material package and improve moderation accuracy. You will curate risk words/images/videos, analyze performance data, and integrate business needs with risk controls across regions.

The role emphasizes multilingual analysis (English and Arabic), strong analytical skills, and collaboration with cross-functional teams to optimize moderation tooling and processes.