Auto Moderation Strategy Operation Specialist

5G-Starlink Pte.; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

5G-Starlink Pte. is seeking an Auto Moderation Strategy Operation Specialist to enhance the risk material package and improve moderation accuracy. You will curate risk words/images/videos, analyze performance data, and integrate business needs with risk controls across regions.

The role emphasizes multilingual analysis (English and Arabic), strong analytical skills, and collaboration with cross-functional teams to optimize moderation tooling and processes.

Qualifications

• Bachelor's degree in any discipline; computer and statistics majors preferred.
• English working language; fluency in Arabic required; multilingual advantage.
• 1–2 years risk investigations and operational experience in online operations, trust & safety, analytics, or intelligence.
• Experience in automatic moderation and analyzing preferred.
• Experience conducting complex analysis and translating results into recommendations.
• Strong decision-making to add/optimize/delete risk materials; content optimization.
• Strong systems thinking and basic project coordination.
• MS Office skills; SQL or Python knowledge strongly preferred.
• Ability to collaborate and influence across teams and regions.

Responsibilities

• Sort out risk cases and summarize risk characteristics by adding risk words/images/videos to the risk word package of the auto moderation review in time.
• Maintain the risk material package (including risk words/images/videos) for the auto moderation review, clean & optimize and monitor the effect of the material package by analyzing the package performance data and the review policies, to improve the accuracy of risk recall.
• Optimize platform and tools to improve the maintenance efficiency of the risk material package to ensure the effective interception of the risk materials.
• Build the operation process and plan of the risk material package of the auto moderation review, integrate business requirements and risk control methods, gradually build the entire process of the operation and maintenance of the auto moderation review package.

Skills

English fluency

Arabic fluency

Multilingual

Risk analysis

Operations experience

Systems thinking

Project coordination

MS Office

SQL

Python

Cross-team collaboration

Education

Bachelor's degree

Computer or Statistics majors preferred

Tools

SQL

Python

MS Office

Job description

Auto Moderation Strategy Operation Specialist

About the job Auto Moderation Strategy Operation Specialist

Main Responsibilities

• Sort out risk cases and summarize risk characteristics by adding risk words/images/videos to the risk word package of the auto moderation review in time.
• Maintain the risk material package (including risk words/images/videos) for the auto moderation review, clean & optimize and monitor the effect of the material package by analyzing the package performance data and the review policies, to improve the accuracy of risk recall.
• Optimize platform and tools to improve the maintenance efficiency of the risk material package to ensure the effective interception of the risk materials.
• Build the operation process and plan of the risk material package of the auto moderation review, integrate business requirements and risk control methods, gradually build the entire process of the operation and maintenance of the auto moderation review package.

Qualifications

• Bachelor's Degree in any disciplines. Computer and Statistics majors are preferred.
• Proficiency in English as a working language and fluency in Arabic is needed to analyze contents. Multilingual individuals will have an advantage.
• Preferably 1 to 2 years of risk investigations and operational experience, preferably in online operations, trust & safety, consulting, business analytics, or intelligence research environment.
• Experience in automatic moderation and analyzing will be preferred.
• Experience conducting complex analysis and translating the results into recommendations, would be advantageous.
• Decision-making ability to judge whether to add, optimize or delete risk materials, and ability to derive related content for optimization.
• Strong and demonstrable systems thinking skills; basic ability of project coordination
• Experience with MS Office skills; knowledge of SQL or Python is strongly preferred.
• Ability to collaborate and influence across teams and regions