Asst. QA Manager

Infinic Plastic Technology Sdn Bhd; Seberang Perai; On-site; MYR 180,000 - 240,000; Full time

Job summary

Infinic Plastic Technology Sdn Bhd seeks a Head of Quality Assurance and Quality Control to lead our QA/QC across manufacturing, drive robust quality systems, and align with customer requirements.

You will shape quality strategies, mentor the quality team, manage audits (ISO 9001/13485), track KPIs, and partner with Engineering and Production to reduce defects and improve capability.

Qualifications

• Bachelor's degree in Engineering, Polymer Science, Manufacturing, or a related field.
• 5-8 years of quality management experience in plastic injection moulding, precision machining, or another related manufacturing environment.
• Strong knowledge of ISO 9001, ISO 13485, SPC, FMEA, 8D, MSA, and root cause analysis.
• Experience managing QA and QC functions and leading quality improvement initiatives.

Responsibilities

• Lead the overall Quality Assurance and Quality Control functions.
• Develop and implement quality strategies aligned with company objectives.
• Ensure compliance with ISO 9001, ISO 14001, ISO 13485, and customer-specific quality requirements.
• Lead customer complaints, non-conformance reports, corrective and preventive actions, and root cause analysis.
• Monitor quality KPIs, including rejection rates, scrap costs, customer complaints, and 8D corrective actions.
• Conduct internal quality reviews and support external customer and certification audits.
• Lead and develop the quality team through training, coaching, and performance management.
• Collaborate with Engineering, Production, Purchasing, and customers to resolve quality issues.
• Drive continuous improvement initiatives to reduce defects and improve manufacturing capability.
• Report quality performance and improvement plans to management.

Skills

Quality management

Cross-functional leadership

Analytical thinking

Problem solving

Communication

Education

Bachelor's degree in Engineering/Polymer Science/Manufacturing

Tools

ISO 9001

ISO 13485

Statistical Process Control

Failure Mode and Effects Analysis

8D

Measurement System Analysis

Root cause analysis

Job description

Lead the organisation's Quality Assurance and Quality Control functions across manufacturing operations, ensuring robust quality compliance, strong performance management, and continuous improvement. This role will shape quality strategies, strengthen manufacturing capability, and partner with internal teams and customers to deliver consistent standards.

Key responsibilities

• Manage the overall Quality Assurance and Quality Control functions.
• Develop and implement quality strategies aligned with company objectives.
• Ensure compliance with ISO 9001, ISO 14001, ISO 13485, and customer-specific quality requirements.
• Lead customer complaints, non-conformance reports, corrective and preventive actions, and root cause analysis.
• Monitor quality KPIs, including rejection rates, scrap costs, customer complaints, and 8D corrective actions.
• Conduct internal quality reviews and support external customer and certification audits.
• Lead and develop the quality team through training, coaching, and performance management.
• Collaborate with Engineering, Production, Purchasing, and customers to resolve quality issues.
• Drive continuous improvement initiatives to reduce defects and improve manufacturing capability.
• Report quality performance and improvement plans to management.

What we're looking for

• Bachelor's degree in Engineering, Polymer Science, Manufacturing, or a related field.
• 5-8 years of quality management experience in plastic injection moulding, precision machining, or another related manufacturing environment.
• Strong knowledge of ISO 9001, ISO 13485, Statistical Process Control, Failure Mode and Effects Analysis, 8D, Measurement System Analysis, and root cause analysis.
• Experience managing QA and QC functions and leading quality improvement initiatives.
• Strong leadership, communication, analytical, and problem-solving skills.
• Ability to work effectively with cross-functional teams and customers.