Associate, Sales Development (Korean Speaker)

CONCENTRIX SREV MALAYSIA SDN BHD; Kuala Lumpur; On-site; MYR 39,000 - 67,000; Full time

Job summary

Concentrix is seeking an Associate, Sales Development (Korean Speaker) in Kuala Lumpur to engage customers, qualify leads, and drive renewals and upsell opportunities. You will manage CRM records, forecast activity, and build strong client relationships across a dynamic global client base.

Ideal candidates have customer-facing sales or account management experience, excellent communication, and the ability to handle high-volume outbound outreach while collaborating with the Sales Manager and

Qualifications

• Customer-facing sales or account management experience.
• Strong communication and relationship-building skills.
• Comfortable with high-volume outbound activities.
• Experience using CRM tools.
• Ability to manage renewals, negotiations, and customer retention initiatives.
• Results-driven with a focus on revenue achievement and customer success.

Responsibilities

• Achieve revenue and renewal targets within the assigned territory.
• Identify upsell and cross-sell opportunities.
• Maintain accurate sales forecasts and CRM records.
• Proficiency in native korean language is needed.
• Build strong customer relationships and proactively manage client concerns.
• Handle objections and competitive challenges to retain or win customers.
• Conduct high-volume outbound customer engagement via phone and email.
• Qualify leads, perform health checks, and manage contract renewals.
• Collaborate with internal teams and report to the Sales Manager.

Skills

Customer-facing experience

CRM tools

High-volume outbound

Negotiation skills

Revenue focus

Tools

CRM software

Job description

Associate, Sales Development (Korean Speaker)

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Responsibilities:

Key Responsibilities:

Achieve revenue and renewal targets within the assigned territory.

Identify upsell and cross-sell opportunities.

Maintain accurate sales forecasts and CRM records.

Proficiency in native korean language is needed.

Build strong customer relationships and proactively manage client concerns.

Handle objections and competitive challenges to retain or win customers.

Conduct high-volume outbound customer engagement via phone and email.

Qualify leads, perform health checks, and manage contract renewals.

Collaborate with internal teams and report to the Sales Manager.

Ideal Candidate Profile:

Customer-facing sales or account management experience.

Strong communication and relationship-building skills.

Comfortable with high-volume outbound activities.

Experience using CRM tools.

Ability to manage renewals, negotiations, and customer retention initiatives.

Results-driven with a focus on revenue achievement and customer success.

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more